We clicked on the tip and waited for a total to show before we placed the order and it just charged us. We cancelled within 29seconds and it still charged us the cost of the food. We called UberEats and they said they can’t refund, and to call the restaurant and see about a refund or getting them to make the order. Called the restaurant, restaurant said they did nothing with the order because it was canceled, they received no money, and couldn’t do anything. Called UberEats, played them the recording of the restaurant worker saying all of that, UberEats still would not give us a refund and hung up on us because we were recording the call to submit to the credit card company for their research on the fraud claim I’m about to file. Stealing is not ok, no matter how big the company or how small the amount.
1 month ago
UberEATS has a
1.1
average rating
from
8,449
reviews
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