I ordered a pizza from Donatos Pizza I ordered it on your app first of all the guy who delivered it couldn't speak or read English so there was a language barrier there but he had texted me when he was on his way to deliver it that my pizza has spilled all over which to me means it touched services That it shouldn't have touched which meant also he had to pick it up with his hands therefore I didn't want the pizza anymore and I asked him what he was going to do about that was he going to return to the pizza place and get me a fresh pizza or what because of the language barrier he would not answer me back So when he got here he went to the wrong apartment first he said in his translator app said he's at my door now which I'm standing in the hallway and he's not at my door so he was at the wrong door anyway which again made my pizza even more later So when he got there he showed up with the box in hand that was open it wasn't shut and when I opened the box lid the pizza was all disheveled like it had been knocked around and knocked on the floor picked up and put back in but not put in the way it was put in the first time So again with the language barrier I was trying to ask him what is he going to do and he kept saying don't know English don't know English so there was a language barrier so I canceled it when he was at my door so you guys still charged me $27 for a item I canceled because the driver knocked it on the floor and couldn't understand English as it was he left with the pizza in hand and you people tried to tell me that I canceled the order before the pizza even left the restaurant That's a lie and believe me when you read this you're going to see this all over everywhere I can put it on how I was treated at your customer service They don't listen to a word you say they have a script they have to follow and it's the same script that every single person that has a complaint gets and I'm going to make it so that nobody wants to order from Uber eats ever again and if I gave it one star I wish you would have had zero stars cuz I would have done zero stars That's how serious I am I'm going to ruin Uber eats somehow someway cuz you guys rip a lot of people off I'm also trying to get all these people that are angry with you to file a class action suit against Uber eats let's see how far that goes I can't believe this but I believe that Uber eats expected me to accept that pizza and be happy with it I wouldn't order from there ever again