They won't get another dime from me. Ever. They have taken so much money from me over the last two years. I am in tears tonight - again. I ordered a fast food meal. The total was $25. They couldn't find a driver, but when they finally did it said the delivery was delayed but she was headed my way. I messaged her and told her I would be glad to increase her tip once it got here. She replied "ok :)". I tracked the order, to the point it said that it was "almost here ", then "arriving now " . I got a message from the driver at that point that said "the store is closed!" . I saw a car outside my apartment speed off quickly and then it said my order was completed /delivered ! It wasnt out there - and I've been charged. I'm out $25 and have no food ! I reached out to help and let them know - and of course, it says someone will email me within a couple of days. Last week they delivered my Arby's order to a different apartment complex entirely - so I never received it , and I was charged - and told it wasn't eligible for a refund ! They are absolute crooks, and they make me sick at my stomach ! I will NEVER place another order with them !