If I could give them zero stars I would. I received my order and you could clearly see from the picture that the delivery driver uploaded that my drinks were missing one of which I paid an extra $2 for. I have been trying to get a refund for my items I didn’t receive but paid my hard earned money for and keep getting the same generic response my order is not eligible for a refund. I finally get a supervisor to message me back only to say since it’s been over 48hrs since my order was delivered they can’t refund my missing items but I’ve been going back and forth with their customer service department since the day my order was delivered so how is it that I do not qualify for a refund when I submitted my claim the day my order was delivered because they have taken now 4 days to send this to a supervisor. It fathoms me how you can pay for an order not receive your whole order submit proof 10 different times that your whole order was not delivered but yet because their customer service team suck I have to eat the cost, this has definitely been an distressing situation. I am still attempting 5 days later to get my refund for the items I never received but paid for.