Tried to order many food orders for my staff to celebrate Thanksgiving. UberEats blocked my company card and the majority of my purchases thinking my purchases were fraudulent. Fair enough and in general I appreciate the security measure. But they blocked it without telling me why at first. Instead, I kept getting error messages stating I couldn’t use this card and to please use another card. After confirming with my credit card company that they were not responsible for the hold, I reached out to UberEats via their messaging system. I spent a whole day “chatting” on their site with someone for answers who would not actually give me answers and instead would send me some sort of response and then immediately end the chat, rendering me unable to ask clarifying questions. I then had to keep opening up new chats to ask follow up questions. The wait for an answer to each question, because they would immediately close the chat and would not actually have a dialogue with me, was about 1-2 hours. I asked about 5 follow up questions because they weren’t actually giving me answers, so it took me around 5-10 hours (I’d say about 8 hours since I started and ended my day with them) to finally get an actual answer to why my card was blocked. They finally told me that the card was blocked due to fraud concerns, but they would not give me any avenue to prove to them that this wasn’t fraud. Any other site allows me to prove that purchases are not done fraudulently. Not UberEats. It doesn’t appear like there is a time limit to how long they keep a card blocked because to this day my card is still blocked on UberEats. TL;DR: Would not recommend UberEats when making multiple purchases at once because they will block your card indefinitely without any recourse.