Just wanted to bring your attention to an issue I recently encountered with an Uber Eats order for a store order with Paris Baguett. Please see the attached picture of the food in question, which contains a fly. To my dismay , the only resolution from Uber Eats is that this order doesnt qualify for refund as it was delivered., but I’m concerned about whether this aligns with acceptable hygiene standards. Unfortunately, Uber Eats has closed the ticket with a message saying this doesn't qualify for refund , leaving me to accept that a fly in my food is somehow considered acceptable. As a paying customer, it's disappointing to receive food that is not only unappetizing but also compromised in terms of hygiene, as we ultimately had to dispose of the order. I am not sure if this is considered an acceptable practice, or are we taking food orders from UberEats at our own risk. I have uploaded a video file and an image to show you the state of the food delivered and customer service converation.