I was in Seattle recently with my son. Decided to order Uber Eats on my app. Found restaurant in area to order pizza from. Wanted to order a large pepperoni pizza with feta cheese and was quoted $36 US plus 49 cents delivery on the app. Then the total ‘magically’ changed to $55 US. Decided to try to cancel immediately then was informed on app I couldn’t because I’d be charged $36 US. Called the restaurant and they told me they would call Uber to sort this out and Uber would be contacting me. Uber didn’t and I tried to get this fixed on my app myself but I was unsuccessful and frustrated. I even took pics of the pizza which was totally wrong, cold and arrived very late. Uber has the pics of the screwed up order in their system. It is very upsetting about those extra hidden dielivery/service charges. If Uber was upfront and mentioned this at the time of ordering I would not have ordered. No one in their right mind would pay $55 US for a large pepperoni pizza! DO NOT USE UBER EATS
3 weeks ago
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