Ordered at 7:20. Status bar said restaurant was still preparing the food for 90 minutes. Called the restaurant and it turned out they had finished preparing the food an hour ago. Texted the driver; no response. The restaurant called the driver; no response. Started talking to UberHelp and they called driver; no response. It’s now 2 hours later and I’ve got starving kids. Uber’s position: we can cancel your order or give you $16. Thanks so much. What a disaster and what an awful company.
3 weeks ago
UberEATS has a
1.1
average rating
from
8,438
reviews
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