I would like to leave a ZERO! The driver couldn't find my house to deliver my food. He called and I asked where he was so I could navigate him to my house. He stated he couldn't see the street signs and that "there is a Christmas tree in the window". Well, being it was DEC 17, multiple homes have Christmas trees in their windows. He got agitated, started cussing at me over the phone, calling me vulgar names, and said he was just going to drop the food on the street and take a picture and say it has been delivered. When I stated that was fraud, he said he didn't care, because he "gets paid either way". I never received my food. The next day I noticed a UBER TRIP CHARGE on my card along with the UBER EATS FOOD CHARGE! I immediately reached out to UBER EATS. They apologized, said they would look into it, get back to me, and THEY NEVER DID! I followed up and they still have not refunded my money. That night I was charged $44 for a UBER ride and $25 for UBER EATS for a $25 meal that I never received. I asked for a refund and they never respond. USE DOOR DASH! UBER is a horrible company to deal with! They are notorious for fraudulent charges as well.