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Anonymous
The company should allow refund for the customers who cancels their order within 1 minute of ordering. I was charged 19$ for cancelling the order within a few seconds after ordering and they said the restaurant already started preparing the order. Don’t think that is a valid reason to charge without even getting the food and when I asked about replacing the order because I didn’t wanted to get charged they said they cannot do that. Uber needs to have a timespan between to allow customers to cancel without charge.
2 weeks ago
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