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Anonymous
If I could give it a negative number I would. This was a horrible horrible experience. I was trying to order a couple of donuts from Uber Eats from a place I thought must be close to me. Everything is obscure. First they can I confirmed my address which was correct in the app. Then when I place the order it showed it was going to be delivered to another donut shop in a completely different location down El Cajon boulevard! When I tried to sort it out and change the address it wouldn't allow me to and the only other option was to cancel it. Then they promptly charged me anyway. When I tried to resolve it with our customer service I talked to two different ages through chat and they both blew me off saying too bad it was already in the system you didn't know the rules and that's tough and we don't care. So I got charged and nothing was delivered and they told me basically screw you.
2 weeks ago
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UberEATS has a 1.1 average rating from 8,437 reviews

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