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Anonymous
It would be zero starts if I had a choice to write this review. Proceed with caution to lose your hard earned money!!! I ordered through Instacart promo. I went to main secured entrance door for delivery and saw no one. Only way in or out for guests. I got notice my delivery was made and it disappeared as quickly as it showed up. I did not get a so called pin to confirm my delivery or have opportunity to enter it. I immediately called Instacart senior line for help. After an hour on phone and dead end chat with Uber eats no resolve. Uber eats chat said wait 6-12 hours for e-mail that came three days later stating I confirmed pin so no refund could be made. Spent another forty five minutes to hear same scripted words. You confirmed pin so no refund. No real human understanding that I didn’t receive the order I paid for or hardship of being a senior and out money that is from a limited budget. People from overseas reading scripts and sticking to their “policies” to take your money wether you get what you ordered or not along with the delivery person getting their pay and tip and probably the meal you just paid for. I’m really sorry to have to leave a complaint but it’s what really happened and no one should be treated this way!
2 weeks ago
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UberEATS has a 1.1 average rating from 8,437 reviews

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