Uber eats failed to look into my matter and sided with the merchant. After subway accepted my order and the driver was there to pick it up, Subway employees who don't even speak English asked the driver to text me that some items are out of stock. Not only the they didn't inform me they didn't even pick up the phone so I can talk to them. As a result, I had to cancel the order since my order items were out of stock, and Uber still charged me, stating that I should have canceled it before they prepare the order. What order 😅 . So, basically Uber and Subway charged me for nothing, good business guys, wish you a good management to train the employees and make sure they speak English, oh and I also wish the management of both sides to learn some values, like being honest.