Uber Eats: Enabling Scams, Ignoring Customers Uber Eats has demonstrated a complete lack of care for its customers while enabling its Delivery Partners to scam users without consequence. Here’s my experience: The delivery person never rang the doorbell—something every other delivery service manages to do without fail. Instead, they marked the order as “delivered,” even though I never received the food. Attempts to contact the driver were futile—they ignored calls, messages or would be unresponsive in a call. I even went outside multiple times to search for the driver, when the driver called for pick-up, but they were nowhere to be found. The restaurant confirmed that the food was picked up, which clearly places the issue on the driver. Despite providing clear evidence, including call logs, showing my efforts to resolve the situation, Uber Eats refuses to issue a refund. Their support team only sends generic, robotic responses, avoiding accountability entirely. As a customer, I am appalled by this treatment. I will never use Uber Eats again, and I strongly advise others to think twice before trusting this platform. Many of the positive reviews here are suspiciously over-the-top, filled with excessive superlatives, and seem blatantly fake—likely an attempt to prop up their brand image.