Description of complaint: To BBB, Better Business Bureau I am almost 80 years old and had two $50 Uber Eats gift card that I received which gave Uber Eats net address but no instructions how to activate the cards. I Signed on to Uber Eats on 12/25/2024, I tried putting in the numbers that are on top of the card and on the top lower right hand corner, all failed then I found the sticker on the bottom and peeled it off reveling the correct validation number. I entered this number for both cards and the $100 total was added to Uber Eats. I was sent a verification number via e-mail and I entered the number, the number was not accepted, I entered it again, got another number which did not work, rechecking to see if I was entering the correct number but again it would not accept. I did this early in the morning as sleeping is hard for me, the reason my wife's family gave us this generous gift was because my wife has Parkinson's and is wheel chair bound, I must do all the house work and cooking. My cooking is heating things in the microwave or oven, thus her family thought this card for Uber Eats might get her a decent meal. Uber Eats has not been defrauded out of anything, we our out $100 because I put in too many numbers and their computer kicked me out. Uber Eats has my name and address etc., I supplied them with my home phone number to help resolve this issue. My next Coarse of action is Calling Costco where the gift cards were purchased and I have the receipt! I have done nothing wrong other then being old and not up to date on gift cards and Uber Eats has my money, I want the money refunded or let me use my Uber Eats account.