I have not used Uber Eats in over a year. I downloaded the app because little Caesars was having a special buy one get one free wanted to have one delivered at checkout. I thought it was gonna ask for my address and it just took my payment then after it accepted my payment it showed me the address it was going to which was over two hours away, so I immediately canceled on the order so I could order it in the right city I was in. It charged me an $18 cancellation fee, which cost more than the damn pizza And when I try to call Uber customer service it says they’re no longer accepting phone calls so it took me 10 minutes to find their so-called help section of their app only to be informed by two people there’s nothing they could do and they wouldn’t even give me a credit even though they make millions of dollars a year for the $18 of the cancellation fee I didn’t want to refund. I just wanted to credit on the app so I could order the pizza in the right city that I was in. They refused to do that. I have contacted the BBB and I’m going to leave a horrible review on every website I can and I will never ever.
1 week ago
UberEATS has a
1.1
average rating
from
8,435
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