Shame it is not possible to give -10 starts, this company is a mess! Scammers!!! I was staying in a hotel with my partner and we decided to order food from Uber eats at 6:48pm I got a message around 9pm telling me to rate my driver and the restaurant but when I opened the hotel room not food was left outside I went down to the front desk and the lady told me that no delivery driver showed up at the hotel, after that everything was a nightmare!! We ended it up ordering again from a different restaurant as at the time we were hungry I finally managed to get some food at 10:51pm when I got in touch with uber eats they refused to return my money even though I told them to get in touch with the hotel as they reviewed the cámara and was proof that the delivery guy never showed up, they refused to get in touch with the hotel and the answer was that my food wasn’t eligible for a refund!!!!!! I managed to get money back after 3 days because I had to open a dispute with my bank! Awful food company! They ruined my 3 days holidays as I had to be over the phone for 3 days trying to get my money back which I did only because of my bank.
1 week ago
UberEATS has a
1.1
average rating
from
8,434
reviews
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