I've made the mistake of ordering as guest from the website. Big mistake. I received no food, no order confirmation, just the receipt for the £71 I will never see again. There is no support available in case your order was not logged correctly in the system. There is no human being on the phone for customers, just an e-mail telling you how to log into the app in the account I did not use and find the order ID I never received. I have searched for a way to be refunded for a week now. I am at a stage where I will just complain on every review site I know. I notice that Deliveroo has a real customer support team...