This company is an absolute JOKE! 1st we received cold food! 2nd food was missing from the order. Thinking the company would graciously handle this issue, we put in a ticket. We were told their standard is the food only had to be consumable, (which of course they were unable to indicate what “consumable” means to them). We were told to microwave the food or go and pick it up ourselves!!!!!!! The agent basically said we should be grateful for the delivery!! Have you ever eaten a taco microwaved after it’s been sitting for a hour?!?! That to me, is not consumable. Never in life have I experienced such terrible customer service! It took 4 days to get an agent to call us back. When the call was returned we were told it was more than 48 hours and there is nothing they can do. This is including food that never arrived!!!! They also threw in a $6.99 service fee that was not shown until after my card was charged. I am absolutely blown away by the inconsideration and basically fraudulent activity of this company.