I've had 4 separate orders go wrong recently, but have been a customer for many years with hardly any issues. This evening I received a delivery that was missing a small item. I called customer service and they refused a refund for it (likely because several other orders have been incorrect recently). They refused to refund for an item I didn't receive, refused to tell me why ( and if my hunch is correct, then I've been PUNISHED for receiving incorrect orders which is not my fault!). Immediately cancelled the subscription, will NEVER order from them again, and thankfully PAYPAL refunded the item to me. I hope PAYPAL charges UBER EATS for their mistake (or the restaurant for shorting the item). Thanks UBER EATS- you have lost a customer of multiple years over not believing that a small item that costs 2.49 was not in my order. good job, makes great business sense!