Once in a while, you find an Uber shopper who blows your mind, and tonight, that happens. This young kid is in college, and his profile says he likes to make people happy in his free time; that couldn’t be further from the truth. He texted me at every step of the way, asking me if the replacements were acceptable and taking care to find matches as close as possible to what I selected. I have never had a driver go above and beyond in all my years! This kid needs to run the customer service or training department; his skills and talents are too valuable to squander on the road. As a leader, I will make it my mission to pay my good fortune forward and raise some alarms about the work ethic and talent this kid possesses to the right people.
3 weeks ago
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