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Anonymous
As a driver this is one of the worst apps to work for. I noticed that the distances that the app was giving me for my orders did not seem right so I started to track them. At least 80% of the time I end up driving further than the app tells me I'm going to. This is also the only app that allows "tip baiting". If you don't know what that is here is a recent example. I picked up an order from Walmart and I was the second driver to attempt the delivery. I found out that first driver return to the store of the order because the customer was not paying very much and it was a carload of groceries that they expected us to carry up to the second story. So I pick up the order and the entire delivery takes me an hour. The estimated delivery on the app when I accepted the order said I was going to get $15.50. 2 hours after I made the delivery, and I'm handicapped which made it interesting going up the second floor seven times with loads of groceries, the customer was allowed to pull their tip with no reason and I ended up making $3 for all that work and and hour of my time. I spent $3 in gas alone so I ended up paying out of pocket to deliver these people their groceries. When I called customer service they said that tips aren't mandatory like it was an excuse for the customer to be able to say they're going to give me money and then not give me money. Not giving details but that customer will end up paying much more than the tip they took from me.
1 week ago
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UberEATS has a 1.1 average rating from 8,689 reviews

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