I just had a horrible experience with Uber eats as I did place an order within one minute of my order. I tried to cancel to where I got a 404 error code. I then contacted the store right away. The merchant said not a problem it would be canceled. I then contacted Uber eats chat to whom I was assuming I was speaking to a person it ended up being the bot, who then intern cancelled my order by still charging me. I then went to the customer service sent them pictures of the timing asking for the refund immediately was denied, and the chat was ended without even a further discussion. This is absolutely ridiculous. Will never use them again. Horrible service will definitely be using DoorDash from now on and will advise all friends and family and social media.