**Worst company ever!**
I placed an order and wanted to ensure the correct card was on file, so I contacted customer service less than a minute after placing it to request a cancellation. Instead, I was charged $19.01, with the explanation that the merchant had accepted the order and for delivery. When I called the merchant, they told me the order was never accepted by them. It turns out the Uber system automatically processed the order, and it usually takes around 5 minutes to reach the store. No delivery driver was even assigned to my order!
This company clearly has zero concern for customer service. Their support team just reads from a script with no real help, and they don’t care about making things right. Honestly, it’s faster and easier to drive to the location yourself than deal with this app. It seems like only perfect, mistake-free customers are welcome to use it. Avoid this app at all costs!
1 day ago
UberEATS has a
1.1
average rating
from
8,688
reviews
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