This is the most inadequate customer service I have ever experienced. Despite numerous attempts to afford this organization the benefit of the doubt, they have failed to address the inaccuracies in my order. I communicated the issue to the customer service agent, but they were unable and unwilling to remedy the concern. I am now composing this review for the sheer principle involved. The customer service representative stated I needed to prove that I didn't receive the product in question. In addition, I would not be submitting this complaint at 12:47 AM if my order had been accurate. Although I am not an economics major, I believe that if I pay for something, I should receive something of equal value. I will terminate all future dealings with this organization.