I’m a restaurant owner who believed uber eats may be a good option to increase sells. First, they charge 30% of each order, which is a big cut for an small business like mine, but let’s say it is how it works. The problem began when because of a very poor security system, someone stole my account and I stopped receiving my weekly deposits. I reported this issue the very same day this hacked happened, early in December 2024. Since then I have been trying to fix this situation, called them several times and sent them many emails. But nothing happened. I have not received any update or any feedback. I stopped using them, which cut a good chunk of customers who like to use their delivery system, and have lost thousands of dollars on sales not paid to me. So frustrating.