My order got cancelled accidentally when I left my phone in my pocket and I called the restaurant right away if it’s really cancelled or not which I never meant to do. Restaurant asked me to reach out to uber eats as they had in pending order but uber charged me for the order stating that restaurant already accepted the order which they never did and since I cancelled it I should still pay. So I still have to reorder and pay it in full for it again. But I am more disappointed in the agent as he was more worried about the wasting the precious time rather than finding a solution. I am sure AI would do a better job than this kind of customer service.