this was my first time using uber eats. i always use doordash and will now forever use doordash. I ordered taco bell last night and the order never arrived. i went and looked at some of my neighbors doors as it’s a townhome so they all look alike. nothing. couldn’t find it. ordered it again. the app said it was delivered but no ring notification, no proof that is was. I went outside and saw the car that had previously “delivered” the food, walked up to her door and asked where she had left it because we couldn’t find it. she said she had left it at a different house # because that’s what the app told her to do. we went and looked for this house number only to find out that our neighborhood doesn’t have that house number. customer support said they can’t give us a refund because there’s no proof it wasn’t delivered. it’s the next morning and we still haven’t found it. poor app. poor service