I have been extremely disappointed in UberEATS lately. Missing items, cold food, or the quality of the food is just terrible. They have just added more restaurants in my area and I tried a few of them. The delivery fee was high and the food was cold. I used to be a huge supporter because they were definitely on point when I started using them, but now I feel that the accuracy of my orders have declined. Drivers should be required to check orders, make sure everything is there before leaving. A driver told me that they don’t even get a list of what they are supposed to pick up. That’s ridiculous. You should know what you are getting before you leave. Lastly if I have missing or incorrect items I need my money back. Not a general email that states “ we adjusted your account in the past so we can’t do it again”. If I didn’t get it I shouldn’t be charged for it. I try not to be the person to complain but it’s sad how these companies start off a certain way and then slowly decline in the service they provide. Customer service should ALWAYS be on point no matter how big or small your company is. *** These observations are coming from a person that rarely does reviews and has worked in customer service for years. On a good note: Most the people that have delivered to me are nice.