Wrong flooring has been delivered. I concentrated on the damaged flooring only. The delivery man insisted on putting only 1 pack as damaged, where there were many open packs, 1 very badly damaged pack, 1 very slightly and 1 with medium damages. I contacted the UK flooring direct later on about the flooring but unfortunately after they take your money their customer service does not exist. They said that the colour difference is due to colour variation. They did not explain why their flooring looks exactly like flooring from 2 different shops which sell it cheaper. They just said that they do not supply flooring from Factory direct or Carpet World. I learnt a lesson at a high price.