My advise would be, please do not use this company to buy anything from them. Recently I ordered some laminate flooring, no message or calls from the delivery guys and missed the delivery and they charged me again. The delivery window is 8AM- 6PM. I went to pick up my kids and these guys without calling or texting or any pre notification they came and left within minutes. Bit rude guys as well.
Secondly the customer service person was so adamant. They delivered me of 2 different shades of laminate flooring. When I told them and send them pictures, this person was not in a position to listen and keep saying that the packaging was correct.
I have to ordered another set of flooring due to this which costed me around £500 just to get my right shade of flooring. Honestly, if you'd like a peace of mind, don't go with this company. I have had a really bad experience, I will not recommend this company.
5 years ago
UK Flooring Direct has a
3.0
average rating
from
219
reviews
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