I order some foundation and paid extra for same day delivery. If you do this Ulta used Door Dash a third party vendor fur delivery. I was ok with this received a text in the time and name of driver. Then I got another text stating my order was delivered. Check for my package outside my door no order. Called the number that was provided for the Door Dash delivery driver and could not communicate with him because he only spoke Spanish. I had to go to my neighbor to have him communicate with the driver to find out they were at the wrong address. My issue with this is why send a driver who can not communicate with the customer. After calling Ulta customer service I explained what happened and they tried to tell me my order never shipped and it was on back order. Basically calling me a liar like I never received text messages or talked to the driver. BEWARE DONT ORDER SAME DAY DELIVER!!! Ulta should consider using a different service that don’t make them look bad. In the end I was told that I would be completely refunded 3-4 days.
1 year ago
Ulta Beauty has a
2.4
average rating
from
149
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.