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Anonymous
I received my order. Two items ordered were buy 2 get one free. I did not receive my free one for either item. When I called, customer service was poor in assisting me with resolving. They apologized but said they were unable to help me and unable to send me the free one, for either item. Will not order items online again. And would discourage others from doing so. Very poor customer service. And the virtual chat assistants offered misleading and wrong information. They should not post buy 2 get one free if they don't honor this deal, misleading customers.
1 year ago
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Ulta Beauty has a 2.4 average rating from 149 reviews

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