***DO NOT OPEN AN ULTA CREDIT CARD.***
I was approved for the Ulta MasterCard.
I usually do not open store cards but they offered a savings of $40 and I agreed. About 30 days later the statement arrived but was apparently delayed and arrived after the due date. I went online and paid the bill in full immediately. Also messaged their online chat so they were aware of what happened. Fast forward 2 months and I receive a call saying my statement is past due. I said no, it was paid in full. Come to find out they changed a late fee and a second late fee on a late fee and interest. I asked why I hadn't received a statement and she said I enrolled in online statements. I said that I hadn't and this is exactly why, if I don't see a bill, I don't know a payment is due. So I had to call the credit card customer service and they were only willing to give me a partial credit for $15 (only half of one of the late fees.) on a balance of $63 of fees. I have never been treated like this. Late fees on top of late fees, is that even legal?
So then I said I wouldn't pay the fees and they said an additional late fee will be charged every month with interest on the balance. Then I said cancel the card, she said if it cancelled the $15 credit they did give me would be reversed and if not paid I would have additional charges.
What the what???
Do not open an Ulta credit card. Comenity is not a reputable company.
I will never shop at Ulta again!!,😠😠ðŸ˜
2 weeks ago
Ulta Beauty has a
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