Worst company EVER! I placed an order for $70 to get the free gift, I did not realize I had to add it to my cart and called customer service within 5 minutes after placing. The rep told me I had an hour to cancel my order and he would help me. Then continued to say that he actually could not cancel because it had been shipped( shipped within 10 minutes mins you) he said I could refuse delivery and wait a week or two to be refunded. I then placed the EXACT same order and added the free gift minutes after talking to him and him not helping me AT ALL! Martin was his name. I then received my first order in the mail and returned it all to the store since my second order should have been right behind it! A week has passed and they have my package saying “label created “, I called customer service and she tells me it’s shipped and lost. They can not give me the free gift worth $70 because they have none now, but she gives me a $15 gift card. I spent that driving 45 minutes each way for gas to return the order he would not cancel. Now some of the items are also out of stock that I initially purchased. That’s all they could do. I said the free gift is worth way more than $15. I will NEVER EVER Astro foot in an ulta again. Do not buy from here unless you want to be taken advantage of! Sephora forever!