After a promise delivery date of some sweet, purple women's training shoes of 11/3, I waited a week. I then chatted with a "Baby Boy E" who said he verified it hadn't moved at the fedex location and that he would cancel and rush me a new pair. A week later, I tracked them and it still hadn't moved from the location it was at and the new pair was also never ordered. They said it was a stolen package and they could not rush a new pair. Then why say that? After being put on hold twice, they returned to say they couldn't do that either because my size was no longer available. Fine, refund me, but horrible service. Also, this is not verified, but my debit card also had fraud on it in the middle of all this. My guess is someone stole my shoes and my card.