UPS is the worst courier I have ever came across over the last 30 years. I ordered a phone from another country, it was quickly arrived in the city I'm living and then everything was stopped! I was supposed to receive the parcel by the end of that day. Therefore, I stayed at home and was awaiting the parcel to arrive. But it did not. Next day I called UPS call centre in Dublin and they promised that it will arrive today prior to 2:00 p.m. But it did not! Again I called the UPS call centre and complained and they said it will arrive prior to 07:00 p.m.! And I am still awaiting! Very disappointing and frustrating. Do not use this service at all.