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Anonymous
I live at a property where there us no house number just a house name. It us a very clear address on a main road with a unique post code. UPS system does not recogise an address without a house number. I received an email saying tgat my address was incorrect ( so my item woukdn't be delivered?). Tried to contact UPS to confirm address is correct. Their virtual assistant absolutely uselees in this case. Finally managed to find a tel number, got through to an indian call centre who sorted it out. All this at my expense (030.. number and a LOT of my time. UPS online help? RUBBISH! Don't use them!
4 years ago
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