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Luca
Packages that are nowhere to find, wrong notifications, lost items, website errors AMAZON SHOULD CHOOSE ANOTHER PROVIDED Amazon notified me of the following: ¨Unfortunately, UPS couldn't complete your delivery and is holding it for you to pick up. We're very sorry for the inconvenience.¨ Could I know where I should pick up my parcel? There is unprecise information in the tracking and it shows that it attempted to deliver the item while it´s not true, I didn´t get any notification of attempted delivery. The whole UPS system is not well organized. LOSING ITEMS AND MESSY NOTIFICATION SYSTEM They have lost one of my parcels and they are even messing up with notifications: I first get a notification for an item which they lost, and after a week I get another notification telling me that that item was in the dispatch center and I was supposed to go and pick it up. This happened several times now. NOTIFICATIONS WITHOUT PICK UP POINT I get notifications that my parcel has arrived at the pick-up point, but it does not say where it is. WEBSITE WITH ERRORS I get errors on the website when adding an email for notifications for example. Also, the login is not really straightforward and it´s buggy.
4 years ago
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UPS has a 1.2 average rating from 2,150 reviews

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