Where would I start - from a delivery taking 5 days from their warehouse literally down the road to me, from UPS trying to deliver to me in a different town 50 miles away, from trying to deliver when apparently the house number and even the name was missing, from me having to find out that they had problems by checking on the tracking page and not them contacting me to wrong tracking details being given to their client and UPS being unable to deliver within 48hours as paid for by me - I have had it all. Add to that the incredibly bad 'MyChoice' App ( what choice???) that cannot track your delivery and therefore not let you update your details when the retailer is the client and not you, an automated phone system that is unable to cope with taking reference numbers and keeps disconnecting you and best of all call centre staff that have not logged out of their phones when being on a break and you get an idea what you are in for. I have no idea what possesses any reputable retailer to do business with UPS, personally when I have the choice to buy online and get my order to delivered by UPS I either run and buy in the shop or make a counselling appointment for the stress I am going to endure - absoultely pathetic service. Who would have thought that even - or especially ? - Amazon is better...