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Haris Aftab
So I needed to deliver my parcel by the end of Wednesday and I chose UPS express saver for that on Sunday night to create my labels. The service showed me it will be delivered by the end of Tuesday. It got delayed however and Wednesday morning it was out for delivery as it has reached Belgium but not the exact town. I was fine as I had an extra day and by the end of Wednesday it changed to Thursday and so the delivery service for which I paid more for was 48 hours late. My receiver meanwhile left for other country as UPS could not deliver on time. I wasted so many hours on phone with them and it bounced back and forth to UPS UK to UPS belgium and in between I got call from UPS Netherlands not sure why and asked me to give us the receiver's number which is obviously they know from the package. After spending my precious time and balance calling them, they are so shameless to not admit their mistake and while I called them to deliver my package back they said you have to pay for that. What a stupid system is that. I complained to get my full refund back because of 48 absence of delivery and I am not going to pay a single penny for return. The response of that claim is yet to be made. I spent 25 pounds on the delivery and lots of calling them in various countries and my time was wasted with this pathetic service. I do not ever recommend these fools for anyone to give their parcels too. They just loot money out of you and are shameless to apologize and admit their mistake. Worst ever experience delivering a package to any place in the world for me. Now my package is hanging and I have no clue how to deal with these people.
4 years ago
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