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Laura Moraru
The moment I was my parcel was delivered by ups I was like “oh no”. Soon enough, the tracking link that was saying that the parcel was supposed to be delivered today was changed to “sorry we missed you, pick up from the nearest depot”. In a pandemic. Around holidays. Nobody rang the building buzzer, flat door or my phone. Yes I was at home and awake. Called CS and they said they can’t do jack, saying they will attempt again tomorrow. “Well will they attempt the same way they did today, do I have any guarantee that tomorrow someone will actually *try* to delivery my parcel?” “No, no guarantee”. “So you mean to tell me that a door-to-door parcel delivery company can’t guarantee that my parcel will be delivered to my door?” “That’s correct.”. This joke of a company’s attempt at a delivery means I will hopefully jump in their van as they drive nearby, if they even drove near me. Absolute joke. I swear to God I will not order anything ever again that has ups as the delivery company. I also had to spam the tracking link as I received no notification whatsoever either.
4 years ago
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UPS has a 1.2 average rating from 2,149 reviews

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