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Kev Dobson
Rip Off with atrocious customer services, avoid! Delivered three parcels through Parcel Compare, Parcel Compare then charged an extra £250 on top of the £130 I'd already paid for 4 large x7kg parcels within UK due to wrong sizes apparently I submitted (I know different ) I complain ,P C state they've been charged the extra by UPS ,I ring UPS their customer services who then state verbally there were no extra charges to Parcel Compare ! I email P C to state this who insist they have been charged , ring back UPS to ask for something official stating there were no extra charges and they will not supply anything and won't discuss it any further even though I opted for a recorded conversation when their rep stated no extra charges Parcel compare have no customer services tel wise so everything is emailed , spent hours trying to get it sorted but to no avail.What started as a reasonable price for parcel delivery has cost me over double and there's nothing you can do about it,I believe I've been scammed out of the extra £250 .AVOID THESE TWO COMPANIES When you place order ,they state there will be a surcharge if your sizes are wrong, their calculator accepts your measures and gives price on weight , it doesn't flag up volumetric size and this is where your caught out and charged extortionate surcharges !It cost me nearly £400 for 4 lightweight parcels instead of the £130 initially quoted.Ripped off.
4 years ago
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