Disgraceful, I have had very similar problems to other reviewers. My parcel arrived from Italy in Lincoln on 11 Feb, I paid customs invoice on 9 Feb, the tracking just keeps saying delivery attempted and failed but no one has come to the door as I have been in the times they say they came! I tried calling UPS INCLUDING local depot but no one answers the phone. I think there is a problem between PayPal and UPS as I think my problem is they don’t recognise that I have paid customs. This is a nightmare, I will never order from Europe again!
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