AVOID at all costs!! I have never felt the urge to leave a bad review until now. Usually I am quite patient as I know that these are challenging times for both businesses and individuals. After 7 weeks, my "express" shipping parcel, which cost me 150£ for shipping, is still stuck in customs. I have been ignored by both UPS customer service as well as UPS Customs. They either ignore my calls or just hang up as soon as they pick up. SO unprofessional. And the best thing is, that I am being charged a fee of 1.50£ pounds a day, for my parcel being stored at their premises, while they experience delays with Clearing parcel through customs. So far I am charged an additional 70£ for a parcel that should have been delivered to me 6 weeks ago. I honestly don't know what to say anymore.