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Adele
First of all they don't turn up. I spend the whole day on to them, and lies all the way 1 it's on it's way (morning) 2 ok, we actually made a mistake it isn't on its way 3 we'll call you to arrange a time 4 no honestly, we just keep waiting 5 we'll definitely call you within an hour 6 oh i am sorry for your inconvenience, you should have been called 7 you will definitely have someone by 7pm 8 i'm sorry for the inconvenience And now nothing. Why not say, look give up, we are useless and won't come? Now multiply those calls by about x2 as I'm put on the clueless people who didn't really know the difference between Ireland and the UK. And kept cutting me off. And then when you call no one seems capable of just pulling up the record of your conversation or what is going on. So it takes age shouting out numbers over a really weak line. I hate UPS
3 years ago
UPS has a 1.2 average rating from 2,145 reviews

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Alice, Customer Support

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