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Alex P
Scheduled delivery was delayed by a week, it was rescheduled to today from 1200-1600, obviously that came and went with no package, according to the tracker my package arrived in Stanford Le Hope two days ago and hasn’t moved, Stanford No Hope more like. Edit: I have emailed their customer services but judging by other people’s experiences I doubt I will get a response, they only put a reply so their Trustpilot metrics show they respond to negative comments, would be good if they did anything to address the issues in the first place. My package status has now been changed to delayed due to Brexit, this is clearly an excuse as it has been cleared by customs, is in the UK, customs charges paid, so how can Brexit be an influence? It is sitting in a warehouse 2 hours drive away and two weeks overdue the original scheduled delivery date, one day overdue the amended delivery date ‘due to Brexit’. Just sort your act out. I think everyone who has had a bad experience with UPS UK recently should contact BBC Watchdog Rogue Traders, let’s get this company investigated...
3 years ago
UPS has a 1.2 average rating from 2,143 reviews

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Alice, Customer Support

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