IF ONLY -1000 STARTS WAS AN OPTION, IT WOULD NOT EVEN BE ENOUGH. This package was sent by Seagate on 11th February 2021, on the 19th of Feb, they said they have attempted delivery which was an UTTER LIE as we are company with two receptionist and CCTV footage which we have than checked afterwards and no UPS van attempted anything. Than we contacted them to reschedules for redelivery, they said it was lost and an investigation has been open which is due to be closed by 16th March. When I called them today, they completely denied they have said that it was lost and they claimed the package is ready to be delivered. Than I spoke to a manager called Sam Colipano, who advised me the package is out for delivery and it will reach me before 15:00 on March 16th 2021. I didn't received the package until 15:30pm and therefore I called up UPS, after being on the call for 45 minutes and being passed around like a football, I have been told the package is being processed to be collected. Despite the fact I have been told is already with a driver and out for delivery. They have now refused to give me any further information and I just am out of options now. My package is now officially lost with so many contridicted massages from the customer service and the manager Sam Colipano. PLEASE, IF YOU CARE ABOUT YOUR MONEY AND PACKAGE, DO NOOOOOT USE UPS; I EMPHESIS, DO NOT USE UPS.