Never ending uselessness with this company. We have paid for and you have lost 7y of our parcels. We have explained to our customers and tried to contact you over 20+ and nothing ever happens. We left you a Trustpilot review and you promised to help, you didn’t. Facebook, twitter nothing. You have so many angry customers and you can never get any help. After having to refund our customers who have been waiting since JANUARY to receive items and them being told items did not have invoices WHICH I PUT ON MYSELF!!!! Also, we have an account with you so you could call or email. NOTHING! We now have a very odd bill for items that you have lost, we have paid for the shipping AND had to refund them to customers. We have a £44 for a weight adjustment for an item that we shipped in January and never arrived??!! And £22 on another item, also not arrived for “peak charges” we already paid? The item was not worth the £35 total shipping you are trying to charge us, and the item NEVER ARRIVED!! STAY WELL AWAY. THIS COMPANY IS A TOTAL JOKE. ONLY DECENT SERVICE IS WITHIN THE USA. DO NOT USE FOR UK AND EUROPE, THEY HAVE NO CUSTOMER SERVICE OR HELP.