Today I was expected to receive important order. Was waiting for delivery at home and receive that my parcel is delivered. I check the delivery details and there was notice that my item is left 11:15 residential. But where? I rung to customer service and explained that I was at home and nobody came to do delivery to my address. Even if I would’ve been home I signed online to leave my parcel in safe place. Adviser took my phone number and said that delivery man will contact me . I was waited. 12:28 I received email that my package is in collection point. Now I need to pick up for my self, not enough I paid for delivery now I need to pay for taxi to go there and back because of that man who even not tried to deliver to my address . I’m really disappointed of this service.